Product Quality & Certification

Are your refrigerants EPA certified?

Yes. As an EPA-certified supplier, we strictly adhere to all industry regulations and environmental standards. We ensure that every cylinder we supply meets the highest safety and performance criteria required for professional HVAC use.

Are your refrigerants 100% virgin or reclaimed?

We supply 100% factory-virgin refrigerants. You can trust that our products are free from contaminants, moisture, and mixed gases, ensuring maximum cooling efficiency and protecting your clients' valuable HVAC equipment from damage.

Do I need an EPA certification to purchase from you?

No

Shipping & Nationwide Delivery

How quickly will my order be processed and shipped?

We know that downtime costs you money. Most in-stock orders are processed and shipped within 1–2 business days. Once dispatched, you will receive a tracking number immediately so you can monitor your delivery in real-time.

Can you deliver directly to my job site?

Absolutely. We offer flexible, nationwide delivery options. Whether you need cylinders delivered to your main facility or directly to a commercial job site, we ensure your refrigerants arrive exactly where you need them.

What happens if my order is damaged during transit?

We package our cylinders securely to withstand heavy freight transport. However, if your order arrives damaged, simply document the damage with photos and contact our support team within 24 hours. We will expedite a replacement to ensure your project stays on track.

Do you offer bulk pricing or pallet discounts for large HVAC companies?

Yes, we provide highly competitive, cost-effective pricing for bulk orders and full pallet deliveries. If you are looking to stock up for the season, please reach out to our Client Support team for a customized wholesale quote.

Is my payment information secure?

Your security is our priority. Our checkout process is fully encrypted and complies with the highest industry standards for payment processing, ensuring your financial data is protected at all times.

Returns & Support

What is your return policy?

We stand behind the quality of our 100% virgin refrigerants. If you receive an incorrect or defective item, we offer a hassle-free return and exchange process. Please note that due to Department of Transportation (DOT) and EPA regulations, we cannot accept returns on opened or used cylinders.

How can I contact support if I have an issue with my order?

Our dedicated support team is here to help. You can reach us directly at +1 954-533-3762 or via email at support@airefrigerants.com. We pride ourselves on fast, professional resolutions to keep your business moving.

Why this structure works for your business:
  • It establishes authority: Leading with EPA certification and "100% virgin" quality tells them you are a legitimate, top-tier supplier.

  • It focuses on their business needs: Emphasizing fast delivery, job site drop-offs, and bulk pricing shows you understand the daily challenges of an HVAC professional.

  • It removes friction: The answers are clear, direct, and professional, removing the anxiety associated with online industrial ordering.

Your Trusted Partner in Climate Control

At North American Refrigerants Inc., we understand that HVAC professionals cannot afford downtime or compromised quality. We are an EPA-certified supplier dedicated to providing 100% factory-virgin refrigerants to certified technicians nationwide. From precise climate-controlled warehousing to rapid job-site delivery, we manage the logistics so you can focus on keeping your clients cool.

✔️ EPA Certified Supplier ✔️ 100% Virgin Refrigerant ✔️ Nationwide Delivery ✔️ Secure Payments

How We Deliver Quality: The Journey to Your Job Site

Factory Production and Testing
Step 1

Sourcing & Purity Testing

Every batch originates from certified facilities, undergoing rigorous testing to ensure 100% virgin purity, free from moisture and contaminants.

Clean Warehouse Operations
Step 2

Quality Control & Sorting

Upon arrival at our climate-controlled headquarters, our team meticulously inspects and catalogs inventory, ensuring strict adherence to EPA guidelines.

Warehouse Stocking
Step 3

Secure Warehousing

Whether it is R-410A or R-32, high-demand inventory is safely palletized and stored in optimal conditions, ready for immediate dispatch.

Secure Cylinder Packaging
Step 4

DOT-Compliant Packaging

Each cylinder is individually boxed in heavy-duty, DOT-compliant packaging featuring clear UN hazard identifiers to guarantee safe transit.

Palletized Freight Loading
Step 5

Bulk Freight Loading

For high-volume contractors, pallets are shrink-wrapped and securely loaded into temperature-monitored freight containers for bulk fulfillment.

Local Delivery Truck
Step 6

Direct-to-Site Delivery

Our branded local delivery vehicles and national freight partners ensure your vital refrigerants arrive on time, directly to your shop or job site.